Data Deletion Instructions

Disconnect Facebook and Instagram

1. Open Facebook and go to your account settings.
2. Find Business Integrations (the exact menu location may vary), select EzContentPoster, and remove its access.
3. Review the connected Facebook Page and Instagram account to confirm that EzContentPoster no longer appears as an authorized integration.

Revoking access stops EzContentPoster from making future Meta API requests. It does not, by itself, guarantee deletion of information already stored by EzContentPoster. Complete the request below if you also want our stored data deleted.

Remove an individual queue item

1. Sign in to EzContentPoster and open the Queue.
2. Select the item, choose Remove, and confirm.

This removes the queue record, its generated content, and its private original and publish-ready image files. An item cannot be removed while a Meta publishing attempt is active. Removing an item that was already published does not delete the Facebook or Instagram post.

Request deletion from EzContentPoster

1. Email reachout@ezcontentposter.com with the subject EzContentPoster Data Deletion Request.
2. Send the request from the email address associated with your EzContentPoster account. State whether you want to remove your individual account/membership or an entire business workspace. Include the workspace name, connected Facebook Page name, and Instagram username if available; do not send passwords or access tokens.
3. We may ask for additional information reasonably necessary to verify your identity or authority over the account.

After verification, we will begin deletion promptly and ordinarily complete removal from active EzContentPoster systems within 30 days. We will confirm when the request has been completed or explain if limited information must be retained for legal, security, fraud-prevention, or dispute-resolution purposes.

What the request covers

A verified individual-account request removes your personal profile and workspace memberships. It does not delete a shared business workspace or content that belongs to that workspace. A request to delete an entire workspace must come from a person authorized to act for that business.

A verified workspace-deletion request covers, where applicable:

• the workspace's business settings, memberships, and invitations;
• encrypted Meta access tokens and connected-account identifiers;
• private original uploads and publish-ready image derivatives;
• queued posts, scheduling details, factual image analyses, generated caption candidates, and hashtags;
• imported caption and engagement history; and
• stored publishing results and error records.

Residual copies may remain in protected backups for a limited period until those backups are overwritten. Information that has been anonymized so it no longer identifies you may also be retained.

Content already published to Meta

Deleting EzContentPoster data does not automatically remove posts already published to Facebook or Instagram. Manage or delete those posts directly through the relevant Facebook Page or Instagram account. Meta retains and processes that content under its own terms and policies.

Questions

For questions about deletion or other privacy rights, contact reachout@ezcontentposter.com or review the Privacy Policy.